Customer Testimonials

Google logo
Google Nov 12, 2022

I just bought my lease out with Jack B. and the process could not have been any easier! Very knowledgeable when it came to any question that I had. WILL continue to shop here

DealerRater logo
DealerRater Nov 7, 2022

Very helpful in finding us a car we could use for our daughter. Thank you

Read at DealerRater

Google logo
Google Oct 28, 2022

Jack and Alex made the whole purchase experience pretty seamless. Would recommend. Love my car!

DealerRater logo
DealerRater Oct 20, 2022

In and out in no time! Quality and timely service as always! Always a pleasure coming in for service, the advisors/technicians are very friendly and knowledgeable. I never worry about my TLX when I come in for service, I know the team at Acura of Johnston will take good care of her!

Read at DealerRater

Google logo
Google Oct 20, 2022

Great and easy to work with! Didn’t push all the extras that others tried.

Google logo
Google Oct 16, 2022

DealerRater logo
DealerRater Oct 15, 2022

My first big purchase on my own and they helped me out completely. It was great service and they did there best to get me right!

Read at DealerRater

Google logo
Google Oct 14, 2022

Google logo
Google Oct 13, 2022

Was very happy with the service. Was able to have the vehicle seen even though I didn't have an appointment. Scott in the service department was very good with his communication and did everything to get the car back to me ASAP

Google logo
Google Oct 8, 2022

Google logo
Google Sep 29, 2022

Great service great people

Google logo
Google Sep 27, 2022

Google logo
Google Sep 26, 2022

Much better than my previous experiences and the person was knowledgeable and didn't charge me for items not needed.

Google logo
Google Sep 22, 2022

DealerRater logo
DealerRater Sep 20, 2022

Very nice place to purchase a vehicle, all the sales consultants listen to your needs and go above and beyond with their customer service.

Read at DealerRater

Google logo
Google Sep 15, 2022

Google logo
Google Sep 10, 2022

Great service, and fast!

Google logo
Google Aug 30, 2022

DealerRater logo
DealerRater Aug 19, 2022

I just purchased a new 2023 Acura MDX, and I am loving my new wheels! The car was on the show room floor at the dealership... calling my name! Jack is who I worked with; it was a super, great experience and I would highly recommend vehicle shopping at Acura of Johnston! Go see Jack and he will help you find the perfect vehicle! ~ Jayne B.

Read at DealerRater

Google logo
Google Aug 14, 2022

Pretty good day to buy a new car. One of two new cars on the lot.

Google logo
Google Aug 4, 2022

Google logo
Google Jul 30, 2022

Great customer service with the parts dept. and service dept.

DealerRater logo
DealerRater Jul 28, 2022

My wife and I came in to look at an mdx and after a little negotiation, we left feeling good about the purchase. There were a few minor maintenance issues of which Soloman and Andi quickly fixed. Highly recommend Andi as his customer service is top notch!

Read at DealerRater

Google logo
Google Jul 24, 2022

Google logo
Google Jul 11, 2022

Google logo
Google Jul 7, 2022

Google logo
Google Jul 3, 2022

Google logo
Google Jun 30, 2022

Very friendly and helpful.

Google logo
Google Jun 8, 2022

Google logo
Google Jun 6, 2022

DealerRater logo
DealerRater May 26, 2022

Service was done in a timely manner Nice to not to have a schedule time

Read at DealerRater

Google logo
Google May 21, 2022

Google logo
Google May 21, 2022

Great employees and service. Would highly recommend!

Google logo
Google May 20, 2022

The sales staff were very nice and made me feel comfortable. They were very willing to work with my difficult situation.

Google logo
Google May 19, 2022

Google logo
Google May 17, 2022

Google logo
Google May 17, 2022

Google logo
Google May 14, 2022

DealerRater logo
DealerRater May 14, 2022

great service - staffs are polite and professional, been here many years and quality is consistent despite different personnels

Read at DealerRater

Google logo
Google May 7, 2022

Fast, professional

Google logo
Google May 6, 2022

DealerRater logo
DealerRater May 5, 2022

Always efficient and we were in and out in no time at all for an oil change and a quick wiper blade change. Good info conveyed on tire deal too.

Read at DealerRater

Google logo
Google May 5, 2022

Google logo
Google May 4, 2022

DealerRater logo
DealerRater May 4, 2022

Had a great experience, my sales man was Muris and he made sure I got the payments I was looking for, helped me get new brakes, tires and other services for my car. I’m very happy with the car I had purchased and appreciate the card that was put into my car before they delivered the car to me 🙂

Read at DealerRater

Google logo
Google May 3, 2022

Google logo
Google May 3, 2022

DealerRater logo
DealerRater May 2, 2022

I had a great experience at Acura of Johnston. Jack was easy to work with and he was very professional. I also enjoyed Freddie when going over my paperwork. He was extremely friendly!

Read at DealerRater

DealerRater logo
DealerRater May 2, 2022

Good assessment. Accurate pricing. Appreciated loaner car.. everything is working well after some earlier misguided assessments.

Read at DealerRater

DealerRater logo
DealerRater Apr 30, 2022

I Was greeted & reviewed service needs. Scott is great at explaining what was done and why.

Read at DealerRater

Google logo
Google Apr 30, 2022

Google logo
Google Apr 29, 2022

Scott Mears did an excellent job getting my warranty issues fixed.

DealerRater logo
DealerRater Apr 29, 2022

I bought an MDX there is 2011 and have used your service department ever since for my MDX and other cars. I had a really bad experience with the sales team there about 4 yrs ago so not sure if buy another vehicle there, but trust and appreciate Scott and will continue to use the service department there as long as he is there. Cheers to Scott!

Read at DealerRater

DealerRater logo
DealerRater Apr 29, 2022

Excellent job servicing my vehicle anytime it needs something! I wouldn’t take it anywhere else.

Read at DealerRater

DealerRater logo
DealerRater Apr 29, 2022

Scott gets me in and out fast! Let’s me know what my cars needs and what it doesn’t.

Read at DealerRater

DealerRater logo
DealerRater Apr 29, 2022

Scott did a great job keeping me informed of what was going on. I appreciate his diligence.

Read at DealerRater

DealerRater logo
DealerRater Apr 28, 2022

Very professional, knowledgeable and friendly. They were accommodating and answered all questions. A great dealership!

Read at DealerRater

Google logo
Google Apr 28, 2022

All of the team members I worked with on the purchase of my new 2022 MDX and the trade in of my car, were extremely pleasant and professional. Couldn’t be happier with my experience!

Google logo
Google Apr 27, 2022

Google logo
Google Apr 27, 2022

DealerRater logo
DealerRater Apr 26, 2022

Great service when looking for new car. Team worked together to get purchase settled fast and complete

Read at DealerRater

Google logo
Google Apr 26, 2022

Great service!

Google logo
Google Apr 25, 2022

Google logo
Google Apr 23, 2022

Google logo
Google Apr 21, 2022

Google logo
Google Apr 21, 2022

DealerRater logo
DealerRater Apr 19, 2022

All aspects of the service call went very smoothly and on time, very pleasant to work with!

Read at DealerRater

Google logo
Google Apr 19, 2022

DealerRater logo
DealerRater Apr 19, 2022

There were no surprises….which is a good thing! The service was done quickly and the everyone was was pleasant and more than willing to help and answer all questions.

Read at DealerRater

Google logo
Google Apr 18, 2022

Google logo
Google Apr 18, 2022

Scott did a great job on my son's vehicle and kept me apprised of the status throughout the process.

Google logo
Google Apr 17, 2022

Nice and friendly service at Lithia in Johnston

DealerRater logo
DealerRater Apr 16, 2022

The service and parts staff were outstanding and extremely helpful. They even brought my tires to my house on their own time.

Read at DealerRater

Google logo
Google Apr 16, 2022

Google logo
Google Apr 16, 2022

DealerRater logo
DealerRater Apr 16, 2022

Work was done correctly. Wrong tires were delivered which delayed 1 day. Then on test drive found that the wheel bearings were shot. Was told 1 day was needed to replace bearings. Should have received car on Wednesday but it wasn’t done til Thursday

Read at DealerRater

DealerRater logo
DealerRater Apr 15, 2022

They are doing a good job . They changed my oil and they were on time and friendly.

Read at DealerRater

Google logo
Google Apr 15, 2022

The service was great other than they did not check the tire pressures. From lowest pressure to highest pressure the tires were 10 pounds different. Isn't that part of maintenance and tire rotation? Check the pressures when you rotate? Otherwise they were very easy, friendly, and courteous.

Google logo
Google Apr 15, 2022

Google logo
Google Apr 13, 2022

Great service, updates and professionalism.

Google logo
Google Apr 13, 2022

DealerRater logo
DealerRater Apr 12, 2022

In the past my family has purchased 5 Acuras from this dealer. I was looking on line for another one, wasn't having much luck as nobody had what I was looking for. Then one came in, and was ablecto make a deal. Love my new MDX! Everyone at this dealership is great to work with. Scott in Service is great as well. When it comes time for my wife's new car, she will be looking for her 4th TL!

Read at DealerRater

Google logo
Google Apr 11, 2022

Tyler was very professional and helpful. This is my first visit to the shop.

Google logo
Google Apr 11, 2022

Google logo
Google Apr 11, 2022

Google logo
Google Apr 11, 2022

Absolute professionalism demonstrated by my Service Person. Truly his communication skills, guidance, and personality lend itself more towards management. Very satisfying experience Gary Meggison

DealerRater logo
DealerRater Apr 9, 2022

Scott was very helpful and knowledgeable. He explained everything to me and when more service was needed on my vehicle, he called me and let me know.

Read at DealerRater

Google logo
Google Apr 8, 2022

appointment was good. bid was exact. people were pleasant. Good dealer experience.

DealerRater logo
DealerRater Apr 8, 2022

I could not be more pleased with the service I got on my 2017 nsx. Scott did everything anyone could do to make the service visit a pleasant experience.

Read at DealerRater

Google logo
Google Apr 8, 2022

Google logo
Google Apr 8, 2022

DealerRater logo
DealerRater Apr 7, 2022

Quick efficient service that did the work right the first time. Were respectful of my time.

Read at DealerRater

DealerRater logo
DealerRater Apr 7, 2022

I had a great experience at Acura if Johnston. Jack was knowledgeable and helpful, and the other staff were friendly.

Read at DealerRater

Google logo
Google Apr 7, 2022

When I purchased my new 2019 Acura MDX 2 1/2 years ago, I also purchased a lifetime of synthetic oil changes for an incredibly low price, equal to less than 6 oil changes. Plus Lithia, one of the largest car dealers in the country with approximately 270 locations, included with my purchase free towing anywhere in the country they have dealerships. The local Acura dealer has consistently provided me with the best service for the one of the best quality vehicles I have ever owned!

Google logo
Google Apr 5, 2022

DealerRater logo
DealerRater Apr 5, 2022

When we arrived at the dealership they treated us nice right from the start anything we wanted to look out or see on the car they were helpful I would buy from these people again very nice place to do business

Read at DealerRater

DealerRater logo
DealerRater Apr 4, 2022

Very easy to make appointment and was out early before they said it would take

Read at DealerRater

DealerRater logo
DealerRater Apr 4, 2022

Love going to this dealership because they are quick, fast, and attentive to your needs.

Read at DealerRater

Google logo
Google Apr 3, 2022

Google logo
Google Apr 2, 2022


Leave Us A Review